Broken Down Vehicle Instruction
Here is what to do if you are in the local or surrounding area (within 60 miles of the San Marcos Campus):
- During business hours (8am – 5pm) call: 512.245.2824
- Let us know your location, TXST vehicle number, and contact phone number
- Weekends or before/after business hours call: 512.245.2108
- Let the dispatcher know your location, TXST vehicle number, and contact phone number
Here is what to do if you are NOT in the local or surrounding area:
- Prepare before calling have the following information ready
- License plate number
- TXST vehicle number
- Vehicle description: year, make, model, color
- Know your vehicle’s exact location: street address, cross street / off-ramp, direction of travel
- Good contact phone number
- Call NAC for road service: 1.800.934.6521
- Give your NAC account number: Voyager Fleet Card (fuel card) Number
If possible, stay in your vehicle until fleet rescue service arrives.